What to Do When Stats Don't Match?

At Intivio, we understand the importance of delivering accurate and reliable marketing services through our Boost platform. However, we recognize that occasionally, discrepancies may arise between the ordered statistics and the actual results. If you're experiencing issues with your Boost Order where stats are not matching up, rest assured that we're here to help resolve the situation promptly.

One common scenario where discrepancies may occur is with platforms like YouTube, which may remove views, likes, or subscribers they deem to be fake or generated through illegitimate means. Despite our best efforts to market your content organically, these actions by the platform can sometimes affect the final numbers. We want to reassure you that this is a normal part of the process, and we're committed to ensuring your satisfaction with our services.

If you encounter discrepancies in your Boost Order statistics, here's what you can do:

1. **Reach Out to Us:** Our dedicated support team is available to assist you with any concerns or issues you may have. You can contact us at support@intivio.com, and we'll promptly address your inquiries.

2. **Replacement or Compensation:** In cases where stats do not match up as expected, we're happy to provide replacements for lost views, likes, subscribers, or other metrics. Alternatively, we can offer compensation by adding extra benefits to your next order. Our goal is to ensure that you receive the value you deserve from our Boost services.

3. **Transparency and Accountability:** We believe in transparency and accountability in all our interactions. If there are any discrepancies in your Boost Order, we'll work diligently to investigate the issue and provide a satisfactory resolution.

4. **Continuous Improvement:** We're constantly striving to improve our Boost services to deliver even better results for our customers. Your feedback is invaluable to us, so please don't hesitate to share your thoughts and suggestions on how we can enhance your experience.

If you encounter any issues with your Boost Order where stats are not matching up, don't hesitate to reach out to us. We're committed to ensuring your satisfaction and resolving any discrepancies promptly and effectively. Thank you for choosing Intivio for your marketing needs.